The Point of Leadership™
Emotional Intelligence (EI)
        Leadership Call, LLC
EQi  Certification Course Agenda
EQ-i 2.0 Certification Workshops are designed to meet the needs of professionals who work in the areas of Human Resources, Recruitment, Employee Relations, Training, Organizational Development, Executive Development, Coaching/Consulting, and Clinicians. As part of becoming a certified user of the EQ-i 2.0 & EQ-360, you will learn first hand how to make optimal use of this emotional intelligence tool in your organization or area of practice. More about EQ-i 2.0


Learners will be able to:

Delivery Method

Overall Certification Learning Objectives

    • Define emotional intelligence and its importance
    • Describe the components of the EQ-i2.0 and the EQ360, including defining composite scales and subscales
    • Understand the science behind the EQ-i2.0 and EQ360
    • Describe best practices for administering and providing feedback on the EQ-i and EQ 360
    • Interpret an EQ-i2.0 and EQ360 assessment
    • Follow a structured approach to preparing for a feedback session
    • Demonstrate the ability to conduct an effective assessment debrief session
    • Explain the benefits of EI to their client groups
    • Describe how EI applies to different disciplines
    • Identify the ethics pertaining to the EQ-i2.0 and EQ360
    • Identify resources available post-certification
    • Assess which report type is appropriate for their client

Blended solution consisting of elearning and in-class components



Module 1:

Overview and Framework

  • Define EI and articulate what EI is not
  • Explain the evolution and importance of EI
  • Demonstrate understanding of  EQ-i Model of Emotional Intelligence
  • Demonstrate understanding of composite scales and subscales, including definitions of over and under use


Module 2:

The Science Behind the EQ-i: Psychometrics

  • Identify response style indicators for the EQ-i
  • Explain validity and reliability as it pertains to the EQ-i
  • Describe the mean and standard deviation
  • Understand the EQ-i norms


Module 3:

Elements of EQ-i: Subscales in Action

  • Apply knowledge of subscale definitions to real examples
  • Explain how the subscales interact
  • Demonstrate what over- and under-use of a subscale looks like
  • Develop questions based on relationships between subscales
  • Demonstrate understanding of relationships between subscales at a conceptual level

Certification Workshop

Module 4: Interpretation and Giving Feedback*

  • Interpret an assessment including identifying the response style indicators
  • Demonstrate the components of a best practice feedback debrief session
  • Develop questions to lead feedback debrief discussion
  • Understand the ethics of administering the EQ-i
  • Practice foundational coaching skills, including effective questioning techniques

*includes coverage of EQ 360

Certification Workshop

Module 5:   

Getting Buy-In

  • Articulate the different applications of EI among various disciplines
  • Access information and case studies demonstrating ROI
  • Work through a process in order to gain buy-in for an EI plan internally and externally to an organization
  • Highlight the benefits of the EQ-i over other EI assessments
  • Identify sponsor resistance and ways to overcome it

Certification Workshop

Module 6:

Planning and Administration

  • Describe the resources available post-certification
  • Distinguish between reports, choose the right one for clients
  • Determine how to administer the EQ-i with clients
  • Determine where to go to get assistance


EQ-i 2.0 & EQ 360 Certification
2017 Program Dates Dallas, TX

February      2-3      Congrats Class !
*April                 4         EQ-i Refresher (online)
*May                   9         EQ 360 Refresher (online)
*June                 6          EQ-i Group Report Refresher
 July                  20-21    Congrats Class !
*August             2          EQ-i Report Refresher
*Sept                 6          Leadership Report Refresher
September     14-15   5 Seats Remaining
(Registration Closing soon) 
December       7-8       Registration Open
Please Contact Us if you are interested in a date we have not yet opened for registration.  
*EQ-i Refresher is a free 1 hour online training for our practitioners. Please email us to register.
Registration is requested at least 30 days prior to your onsite workshop.
Training is from 8:30am-5:00pm Central Standard Time. Training may end sooner based on the pace of the group.
(Preferred Room rate for EQ-i Certification)
FREE Shuttle to & from the DFW Airport

If you save the Form to your computer you may open it click "Edit" then "Fill & Sign" and complete it electronically.  

Once you have registered for EQ-i 2.0 & EQ 360 Certification you will receive instructions for:
Completing the EQ-i 2.0 Self Assessment
Participating in a 60 minute debrief session with the facilitator to review your personal EQ-i 2.0

Completing EQ-I 2.0/EQ 360 Certification Training pre-work (including e-learning modules)


We provide online EQ-i Certification in the EQ-i 2.0 & EQ360.  Visit our Online EQ-i Certification page


We use the latest in Online Training Technology  that allows for a highly interactive training session. This will not be a webinar.


We are committed to continuing to provide the highest quality training that has helped many satisfied clients bring emotional intelligence into their organization. Testimonials 

Onsite EQ-i Certification Option:

For organizations wishing to certify a number of individuals, we offer the convenience of having us come to your location and conduct and in house certification workshop. This option can offer substantial savings in costs associated with travel, lodging, and meals. Please Contact Us for more detail.


 "Leadership Call, LLC is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CPSM or SHRM-SCPSM. This program is valid for 19.5 PDC's. For more information please visit "
 Program approved for 21.5 recertification credit hours."The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval."
Approved for 10.5 Core Competency & 7 Resource Development
Program approved for 14.5 CEU Credits by the APA

ATD “CPLPs can earn recertification credits by participating in continuing education activities that meet the ATD CI Recertification Guidelines. Please review the CPLP Recertification Guidelines in Part 4 of the CPLP Certification Handbook posted at


Susan Shapiro, President and Executive Coach, Onpoint Leadership
As a coach for 10 years, I have been through many certification courses. By far, this one prepared me better for anything that can happen in a debrief and in coaching the client. Ed and Chris are easy to work with, understand what coaches do, respect what we do and were so professional and the materials they share are so valuable to any coaching engagement. I highly recommend this for coaches internal and external because EQ contains fundamental leadership competencies. It is appropriate for all levels of leadership and for teams as well. I love that the 360 ties directly in to the EQ-i 2.0. Chris and Ed really made the material come alive with rich examples. The practice we did together really helped us solidify our learning. They both have such a deep understanding for the material, plus their passion for the topic shined through. I had been meaning to take this course for 2 years and finally made it my goal for the year. Best decision I have made! They were so professional every step of the way!
A Veteran Owned Company